Refund Policy

Shooter’s Supply Refund Policy

At Shooter’s Supply, we stand by the quality and integrity of every product we sell. Due to the nature of our merchandise and industry regulations, all sales are final.

Non-Refundable Items

• Firearms

• Ammunition

• Optics

• Parts and components

• Used items

• Clearance or promotional merchandise

Once an item leaves our store or is shipped, it is non-returnable and non-refundable, regardless of usage or fit.

Limited Exceptions

We may allow returns on the following very limited basis:

1. Magazines

• Item must be new, unused, and in original, unopened retail packaging

• Packaging must be undamaged, untorn, and in resellable condition

• Return must be requested within 30 days of purchase or delivery

2. Miscellaneous Accessories

• Only applies to non-serialized, non-custom, general accessories (e.g., slings, pouches, basic tools)

• Item must be unused, uninstalled, and in original retail packaging

• Subject to management approval

• Return must be initiated within 30 days of purchase

All approved returns are issued as store credit only — no refunds to card or cash.

Additional Terms

• No returns for incompatibility, buyer’s remorse, or accidental orders

• Customers are responsible for verifying fitment and legality before purchase

• Warranty issues must be addressed with the manufacturer

Need help before you buy? Contact our staff at 423-875-4868 or info@ShootersSupply.com — we’re happy to answer your questions.